Privacy Policy

At One Stop Tax, protecting your privacy and the confidentiality of your personal information is a priority. We comply with all relevant Australian privacy and data protection laws when handling your information.

How We Collect Your Information

We may collect personal information through a variety of methods, including via phone, our website, physical forms, or email communication.

When you use our online services, we may also collect technical information such as your IP address, device type, browser, and location data to help us improve functionality, maintain security, and enhance your user experience.

What Information We Collect

The personal information we may collect includes:

Contact details: name, email address, mailing address, phone number

Information related to your accounting or tax needs

Technical data: IP address, device type, browser, and location (when accessing our online services)

Any other relevant details related to services you request from us

How We Use Your Information

We use your personal information solely for the purpose for which it was provided, including:

Delivering the services you’ve requested

Contacting you regarding your account or queries

Enhancing our website’s performance and security

Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may disclose your information only when required by law.
Security of Your Personal Information

We take reasonable steps to safeguard your personal information from loss, misuse, and unauthorised access or disclosure.

Accessing and Updating Your Information

You have the right to access and request corrections to the personal information we hold about you under Australian Privacy Law. If your details are incorrect or outdated, you may request that we amend them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website.

Questions or Complaints

If you have any questions about this policy or concerns about how your personal information is handled, please contact us:

📞 Mon–Fri, 9am–5pm at +61 2 4302 1620